Anna Wilkus
Position: Senior Sales Assistant
Site: NSK Poland
How many years have you been with NSK?
I have been with NSK since 1998. It was the year when FLT Iskra was joined to NSK. But my adventure in bearings industry began in 1989 when I started to work in FLT Iskra.
What is your background?
I have a Bachelors Degree in economics – Commerce and Services and in 6 months I will graduate from my studies with a Master Degree in Economics and Business Studies.
What is your role at NSK?
I work as a senior sales assistant and my responsibility is for customer service for the Czech and Slovak markets.
How did you achieve this position?
I think that my hard work, business experience, enthusiasm and commitment were noticed. When FLT Iskra was transformed into NSK, I was working in our export warehouse as a PC operator, and after a year I was moved to the Sales office. Here, initially I gained experience in logistics section (customs issues), later business administration and, after 4 years, I got a new challenge as a CSR (Customer Sales Representative). Three years ago I was promoted as a senior Sales Assistant.
Why did you choose NSK?
Here I have to say that NSK chose us- FLT Iskra - rather than me choosing NSK.
How did you first hear about NSK?
When I was a teenager my uncle visited NSK (in Japan). Later, while I was listening to his memories, I did not presume that it would be company where I would work.
What do you enjoy the most in your job?
I do not like monotony so in my job I enjoy the new challenges which every day brings.
What is your advice to new employees?
If I were to choose a company for which it is worth working, it would be surely NSK as a company giving a chance to develop.
What does NSK offer you?
First of all NSK encourages on my personal development plans: I am studying, learning foreign languages – English and Russian, taking a part in many trainings connected with business. Additionally NSK gives me opportunity to work in international environment.
What is the most important aspect of your job?
As a CSR the main priority of my job is to satisfy our customers giving them high quality service with a full understanding of their expectations
How do you find people at NSK?
During my 11 years work for NSK I have met friendly welcoming people, always ready to help and share their experience. They do everything to make you feel good in the Family. But mostly they are professionals.
Can you explain the NSK Values “Speed, Service, Passion and Teamwork”?
Working in an employee-friendly environment gives us the strength and satisfaction to respond to our customers’ needs quickly and effectively.
