Stephen Wood

Position: Middle East Sales & Engineering Manager
Site: Dubai

"We constantly have to stay critical to keep improving."

After graduating from Loughborough University with a degree in aeronautical engineering in 2004, I initially started work as a sales and contract engineer at the KSB Group, which became a client of NSK’s at around that time. That’s how I heard about NSK’s international reputation. I joined NSK seven years ago, working as an application engineer in the UK. The job appealed to me immediately because it offered me close customer contact, exciting challenges and a great opportunity to enrich my existing experience and knowledge.

When NSK started expanding its sales department in the Middle East, I joined the team as a sales engineer five years ago. I was responsible both for technical support throughout the whole region and for sales activities in Israel and Jordan. Since then, I have moved to Dubai, where I have held my new position as Middle East Sales & Engineering Manager since the end of 2012. I head up a technical support team, am responsible for business development and also promote the NSK brand in the region.

What I particularly like about my job is the fact that I get to know lots of new countries and people – from both a cultural and a business perspective. There’s no room for boredom with so many varied responsibilities! I also enjoy establishing new customer contacts and using my technical and commercial skills at the same time. Customers are of paramount importance: without them, NSK wouldn’t exist.

The piece of advice I would like to give new members of staff is that the most dangerous sentence in our language is: ‘That’s how we’ve always done it.’ We constantly have to stay critical and question the status quo – that’s the only way we can keep improving.

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